Help Center
How to Use GS Bilty
Detailed guides for every feature. Can't find what you need? Chat with us on WhatsApp.
Getting Started
How do I create an account?
- 1Download GS Bilty from the Google Play Store or open the web app at app.gsbilty.com.
- 2On the login screen, enter your WhatsApp phone number (10 digits, without country code).
- 3Tap 'Send OTP' — you'll receive a 6-digit OTP on your WhatsApp within seconds.
- 4Enter the OTP and tap 'Verify'.
- 5On first login, enter your company name and other details to complete setup.
- 6Your account is ready! You'll automatically get a free trial to explore all features.
How do I edit my company details?
- 1Open the app and tap the menu icon (☰) at the top left.
- Go to 'Company Profile' or 'Settings'.
- 3Edit your company name, address, phone number, email, and GSTIN.
- 4Upload your company logo (recommended: square PNG, minimum 512×512px).
- 5You can also upload your signature and company stamp images.
- 6These will automatically appear on all documents you create.
- 7Tap 'Save' to apply changes.
Creating Documents
What documents can I create?
- GS Bilty supports 12 document types:
- • LR / Bilty (Lorry Receipt) — the primary transport document
- • Quotation — for providing price estimates to customers
- • Tax Invoice — GST-compliant invoice for completed jobs
- • Proforma Invoice — advance payment invoices
- • Packing List — itemised list of packed goods
- • Delivery Challan — proof of delivery document
- • Loading Slip — goods loading confirmation
- • Money Receipt — payment acknowledgement
- • Voucher — internal expense or payment voucher
- • And more — check the app for the latest document types
How do I create an LR/Bilty?
- 1Tap the '+' button or 'Create Document' on the home screen.
- 2Select 'LR / Bilty' from the document type list.
- 3Fill in the consignor details (sender name, address, phone).
- 4Fill in the consignee details (receiver name, address, phone).
- 5Add goods details — description, quantity, weight, and value.
- 6Enter freight charges, destination city, and vehicle number.
- 7Select a template design from the available options.
- 8Tap 'Generate' — your LR is created instantly as a PDF.
- 9Share it directly to the customer's WhatsApp or download it.
How do I create a Quotation or Invoice?
- 1Tap '+' and select 'Quotation' or 'Invoice'.
- 2Enter customer details — name, address, phone, and GSTIN (for B2B).
- 3Add line items — description, HSN/SAC code, quantity, rate, and GST rate.
- 4The app automatically calculates CGST, SGST/IGST based on the GST rates you enter.
- 5Enter your terms and conditions if needed.
- 6Select a template and tap 'Generate'.
- 7The invoice number is auto-generated sequentially for each company.
How do I share a document on WhatsApp?
- 1After creating any document, tap the 'Share' button.
- 2Select 'WhatsApp' from the share options.
- 3Choose the contact or enter a phone number.
- 4The document is shared as a PDF attachment — no app installation needed for the receiver.
- 5You can also copy a shareable public link that opens in any browser.
Shipment Tracking
How do I add a shipment for tracking?
- Go to 'Shipments' in the main menu.
- 2Tap 'Add Shipment' or the '+' button.
- 3Enter shipment details: pickup location, destination, estimated delivery date.
- 4Add the customer's name and phone number.
- 5Optionally link it to an existing LR document.
- 6Tap 'Save' — the shipment is created with a unique tracking number.
- 7Share the tracking link to the customer's WhatsApp so they can follow their goods in real-time.
How does customer tracking work?
- 1Each shipment gets a unique public tracking link (e.g., api.gsbilty.com/track/...).
- 2Customers can open this link in any browser — no app download needed.
- 3They see the current status, location updates, and estimated delivery.
- 4You update the status from the app as the shipment progresses.
- 5Updates are reflected on the tracking page instantly.
How do I update shipment status?
- Go to 'Shipments' and tap the shipment you want to update.
- 2Tap 'Add Update' or the update icon.
- 3Enter the current location/status (e.g., 'Reached Delhi hub', 'Out for delivery').
- 4Add any notes or remarks.
- 5Tap 'Save' — the tracking page updates immediately.
Document Templates
How do I change document templates?
- 1When creating any document, before tapping 'Generate', look for the 'Template' or 'Design' option.
- 2Tap on it to see all available template designs for that document type.
- 3Each template has a different layout, colour scheme, and style.
- 4Tap any template to preview it.
- 5Select your preferred template and proceed to generate.
- 6You can change templates at any time — your data is preserved.
Do templates include my company branding?
- Yes! All templates automatically pull your company details from your profile:
- • Company name and logo
- • Address and contact information
- • GSTIN
- • Signature image (if uploaded)
- • Company stamp (if uploaded)
- Update these once in your Company Profile and they appear on every document.
Plans & Subscription
How do I purchase a plan?
- From the app: Go to 'Subscription' in the menu and tap 'View Plans'.
- 2Tap 'Subscribe' on your chosen plan — the app opens the secure payment page.
- 3Alternatively, visit api.gsbilty.com/subscribe directly from any browser.
- 4Enter your registered phone number and verify with WhatsApp OTP.
- 5Select your plan and proceed to payment.
- 6Complete payment via Razorpay (UPI, card, net banking, wallets).
- 7Your subscription activates instantly after payment confirmation.
What's included in the free trial?
- New accounts automatically get a free trial period.
- 2The trial includes access to all document types and core features.
- 3Document and staff limits during trial may be lower than paid plans.
- 4No credit card required for the trial.
- 5Upgrade to a paid plan any time to remove all limits.
How do I check my subscription status?
- Go to 'Subscription' in the main menu.
- 2You'll see your current plan, expiry date, and usage statistics.
- 3A notification is sent before your plan expires as a reminder.
Refer & Earn
How does the Refer & Earn program work?
- Every GS Bilty account has a unique referral code.
- 2Share your referral code or link with other Packers & Movers businesses.
- 3When they sign up and make their first paid subscription payment, your referral is counted.
- 4You earn free subscription days added to your account as a reward.
- 5The more businesses you refer, the more free days you earn.
- 6There are reward tiers — refer more to unlock bigger rewards.
Where do I find my referral code?
- Go to 'Refer & Earn' in the main menu.
- 2Your unique referral code and shareable link are displayed.
- 3Tap 'Share' to send it directly via WhatsApp, or copy the link.
- 4You can also see stats: how many people signed up and how many have paid.
How are referral rewards applied?
- Rewards are automatically added to your account when the referral qualifies (referred user makes first payment).
- 2Reward days are added to your current subscription expiry date.
- 3If your subscription has expired, free days are applied as a new subscription period.
- 4Check your reward balance in the 'Refer & Earn' section.
Staff & Multi-Profile
How do I add staff members?
- Go to 'Staff' in the main menu.
- 2Tap 'Add Staff Member'.
- 3Enter their name, phone number, and role (e.g., Staff, Manager).
- 4They'll receive an invitation to join your company profile.
- 5Once they log in, they can create and manage documents under your company.
- 6Staff limits depend on your subscription plan.
How do I create a second company profile?
- Go to the profile switcher (usually at the top of the menu or profile screen).
- Tap 'Add New Profile' or 'Create Company Profile'.
- 3Enter the new company's details (name, address, etc.).
- 4Switch between profiles using the profile switcher.
- 5Each profile has its own documents, customers, and settings.
- 6Subscription is shared across all profiles under one account.
Still need help?
Our support team is available Monday to Saturday, 9 AM – 6 PM IST.